Ticket Restaurant Meal Vouchers

1.	What are Ticket Restaurant Meal Vouchers?
	Ticket Restaurant Meal Vouchers are paid meal vouchers, given every month of salary as tax free to employees
2.	Who provides Ticket Restaurant Meal Vouchers?
	Accor Services, the world leader in service vouchers.
3.	Are Ticket Restaurant Meal Vouchers exempted from tax?
	Fringe Benefits Tax - 100% exemption for the employer Income Tax - 100% exemption for the employee
4.	What is the tax your employees will save
	If your employees opt for Ticket Restaurant Meal Vouchers @ Rs. 75/- per working day instead of cash in their salary the tax they will save on Rs. 23,400 i.e (Rs. 75/- x 26 days x 12 months) TAX SLAB SAVING 30.90 % Rs. 7231/ -p.a. 20.60% Rs. 4820/ -p.a. 10.30% Rs. 2410/ -p.a.
5.	What is the cap limit for daily allowance?
	There is no cap limit for the meal allowance but we recommend Rs. 75 per working day
6.	How and where does one use Ticket Restaurant Meal Vouchers?
	Ticket Restaurant Meal Vouchers can be used as a mode of payment for purchase of food items and beverages. Typically one can use them at Restaurant, Sweet shops, Bakeries, Fast Food joints, Food outlets etc...
7.	Can one use Ticket Restaurant Meal Vouchers anywhere in India?
	Yes. At present, Ticket Restaurant Meal Vouchers can be used in any of the 175 listed cities in more than 15000 food outlets in the Ticket Restaurant affiliate network. The network keeps increasing in order to provide greater choice.
8.	Can one use Ticket Restaurant Meal Vouchers in ones company cafeteria/canteen?
	Yes. If the cafeteria is affiliated with Accor Services
9.	Will Accor Services affiliate an outlet of your employee's choice?
	Yes. The request for the same should be sent through your company
10.	How will your employees know all the food outlets that are accepting Ticket Restaurant Meal Vouchers?
	The Ticket Restaurant Meal Vouchers affiliate directory Stickers displayed at the entrance / cash counter of affiliate food outlets. Accor Services website www.accorservices.co.in
11.	Are Ticket Restaurant Meal Vouchers affiliate up-market?
	Ticket Restaurant Meal Vouchers outlets are mid market segments
12.	What can one purchase with the Ticket Restaurant Meal Vouchers?
	Food & Beverages
13.	In what form does one get the Ticket Restaurant Meal Vouchers?
	Ticket Restaurant Meal Vouchers are provided in booklet form, in different denominations, ranging Rs.5 to Rs.50.
14.	Do your employee pay the same price for Food & Beverages with Ticket Restaurant Meal Vouchers as they do with cash?
	All Ticket Restaurant Meal Vouchers affiliated outlets are bound to charge them as per MRP/Listed Price. In case of overcharging above MRP/Listed Price they should not go ahead with the purchase. A complaint needs to be lodged with the designated Manager in your company who will then pass this on to Accor Services, who in turn will deal with the outlet by taking necessary action. Your employee will receive feedback on the action taken.
15.	What happens when an outlets refuses to accept Ticket Restaurant Meal Vouchers?
	These affiliated outlets are regularly serviced by Accor Services, to ensure 100% acceptance. A complaint needs to be lodged with the designated Manager in your company who will then pass this on to Accor Services, who in turn will deal with this outlet by taking necessary action. Your employees will receive feedback on the action taken.
16.	What is the validity of Ticket Restaurant Meal Vouchers?
	One calendar year i.e., coupons are issued from January to September are valid up to December of the year while those issued between October to December are valid till December of he next calendar year.
17.	What are the credentials of Accor Services?
	It is a part of the international French group "Accor" with US $ 20 billion turnover Inventors and World #1 in paid Meal Vouchers European leader and worldwide group for travel, tourism and services Active in 40 countries ISO 9001:2001 Certified
18.	Is there a help desk to locate affiliated outlets?
	Yes. Accor Services provides dedicated in house helpdesk to help us serve you better
19.	Is Ticket Restaurant subject to Service Tax ?
	Yes Ticket Restaurant is subject to a 12.24% service tax on service charge and transportation charge.

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Ticket Compliments Gift Vouchers

1.	What is a Ticket Compliments Gift Voucher?
	Ticket Compliments Gift Vouchers, show you the way to get through to your customers', employees', or business associates' heart. It provides an ideal solution for employee incentives, promotional campaigns / customer loyalty programs, individual gifting and corporate gifting. Moreover these vouchers can be redeemed at a large network of 6000 stores across 132 cities in India. This ensures that there is no change in spending pattern of the employees.
2.	How do I use Ticket Compliments Gift Vouchers?
	Ticket Compliments Gift Vouchers are like virtual currency and they can be used at over 6000 stores across 132 cities in India. They can be used as a mode of payment (instead of cash) for purchase of services / products at stores in our Ticket Compliments Gift Vouchers affiliate network
3.	Where do I use Ticket Compliments Gift Vouchers?
	You can use Ticket Compliments Gift Vouchers in a wide variety of outlets affiliated with us, which include Garments, Jewellery, Footwear, Department Stores, Electronics & Home Appliances, Restaurants, Sweet Shops, Leather & Luggage, Sports Goods, Watches, Amusement Parks, Entertainment Centers and many more…
4.	Are these affiliated outlets up-market (Only premium stores)?
	No. Our network of Ticket Compliments Gift Vouchers affiliates offer a good mix of Up-market and normal outlets, which are popular and are also present in all the neighboring areas in your city. These outlets include more than 10,000 brands, national & international.
5.	Where can I get the list of affiliates?
	Please ask for Ticket Compliments Gift Vouchers affiliates directory to know more about these outlets. You can also visit our website Home page for updated list of outlets or call Ticket Care our round the clock help desk
6.	If we need any additional outlet can it be provided?
	Yes this can be done provided this request is from the majority of the employees and the authorized personnel from your company forwards it to us.
7.	What can I purchase with Ticket Compliments Gift Vouchers?
	All products / services from the outlets mentioned in Q.3.
8.	How and in what form do I get the Ticket Compliments Gift Vouchers?
	Ticket Compliments Gift Vouchers are provided in different denominations, ranging from Rs. 200/- to Rs. 500/-. The denomination quantities are mutually agreed upon between your company and Accor Services.
9.	Can these gift vouchers be used only by the recipients (employees) or they can also be used by other members of their family?
	The employees as well as their household members can use these vouchers.
10.	Is Ticket Compliments subject to Service Tax ?
	Yes. Ticket Compliments is subject to a 12.24% service tax on service charge and transportation charge.

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